Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products you view, what websites or search terms referred you, and how you interact with the site.
1.1 Personal Information
When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as "Order Information."
1.2 Device Information
We collect information using the following technologies: Cookies, Log files, Web beacons, Tags, and Pixels.
2. How We Use Your Information
We use the Order Information that we collect generally to fulfil any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use our site.
4. Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
5. Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at privacy@luxehome.com or by mail: 142 West 14th Street, New York, NY 10011.